Please read carefully.
- • ExCustomerAssist does not process financial transactions.
- • No money transfer refunds are issued because we are not involved in any financial transaction.
Why we cannot issue money transfer refunds
ExCustomerAssist is an independent customer support and informational service. We do not send, receive, process, hold, or transfer money, and we do not charge customers for money transfer services. Because no financial transaction occurs between ExCustomerAssist and you, there is nothing for us to refund.
Refunds from money transfer providers
Refund requests for money transfers must be handled directly with the provider that processed the transaction. Each provider has its own refund policies and procedures. Our agents can offer general informational guidance about the steps you may want to explore.
Service fees
ExCustomerAssist does not charge fees for phone support or informational guidance provided through this website.
Contact
Questions about this policy? Email support@excustomerassist.site or call +1 (888) 837-0256.