This Privacy Policy explains how ExCustomerAssist ("we", "us", "our") collects, uses, and safeguards information when you contact our independent customer support service, visit excustomerassist.site, or otherwise interact with us.
1. Information we collect
We collect only the information necessary to answer your questions and improve our service:
- Contact details you voluntarily provide, such as your name, phone number and email address.
- Message content from calls, emails or the contact form.
- Technical data such as browser type, device information and pages visited.
We do not collect bank account details, card numbers, transfer amounts or sensitive financial data.
2. How we use information
- To respond to inquiries and provide informational guidance.
- To improve the quality of our support and website.
- To comply with legal obligations.
3. How we share information
We do not sell your personal information. We may share limited information with trusted service providers (e.g., communications or hosting) strictly to operate our service, or where required by law.
4. Data retention
We retain information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
5. Your rights
You may request access, correction, or deletion of your personal information by emailing support@excustomerassist.site. Depending on your location, additional rights (such as GDPR or CCPA rights) may apply.
6. Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure, however.
7. Cookies
Our website uses cookies as described in our Cookie Policy.
8. Children
Our service is not directed to children under 13, and we do not knowingly collect personal information from them.
9. Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated date.
10. Contact
Questions? Email support@excustomerassist.site or call +1 (888) 837-0256.